We appreciate that customer retention is paramount in the vehicle manufacturing and sales industry and that customer care is key to this. At Nationwide, we can enhance your after-sales care by assisting all of your customers who have been involved in road traffic accidents.
At Nationwide we maintain our own extensive fleet of vehicle which enables us to source fleet vehicles directly from your dealership. This will aid in maximising your sales potential and will also guarantee that customers involved in non-fault road traffic accidents are placed into your own name brand and not that of a competitor.
Our credit repair facility* provides your customers with a hassle free service which enables them to disregard their excess payment. If you do not have your own repair centre and repairs are outsourced then we have our own national network for Repairers and Engineers who we instruct to authorise repairs upon inspection making for a quick and easy repair process. All of our repairers are educated to ensure that they purchase all parts for repairs to your customers’ vehicles from your parts department, ensuring maximised parts sales.
Account Management & Additional Benefits
Our Vehicle Dealerships have dedicated Account Managers who can provide in-house training to ensure your staff captures the optimum number of convertible claims. Our Account Managers will also provide monthly statements and management information to illustrate converted claims which will enable you to monitor our service levels.
We offer a generous incentive package which can be utilised as an aid to motivate staff or simply as an extra profit stream for your business.
To promote brand awareness we are able to style our literature with your corporate logo for distribution to your customers, making our scheme an additional benefit to your after-sales facility and enhancing your customer service.
Your customers have no costs to consider as we recover all claims related charges, including hire and repair, from the negligent party’s insurance company.
*Subject to claim inclusions.